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ATM Service Process
Our experienced Customer Care Agent log calls into our help desk system. Then allocate call to our Field Engineer within committed Service Level Agreement with our customers. We are also able to provide business critical support for 7 days x 24 hours if required. Our dedicated & skilled engineers are able to deploy whole unit for swap out services or required parts for repair activities for the whole unit from our own inventory.
Our Strategy is focused on achieving stable growth in business through strong marking and delivering high quality products on time and guaranteed after sales service. With market shifts we respond with new products and meet the stringent requirements. We manage interim risk and uncertainties but we focus on continuing rewards.
- To achieve excellence in all our engagements and serve efficiently wherever your business takes you.
- Delivering great products and technology solutions, best in class performance, to our customers every time.
- To create competitive advantages for our business partners and viewing ourselves as technology partner with our humble clients.
- We aim at offering innovative ICT Solutions, preserving the premier quality.
- We are also committed to providing refined state-of-the-art products and flexible business solutions that drive all-scale multi-components.
- we are committed to establishing and following the highest norms in corporate governance with strong emphasis on efficiency transparency and cost – effective solutions to meet complex requirements.
- Real profitable growth by creating long term partnership with client.
- Pursue strategic alliances with complementary players.
- Nurturing and proliferation of current business.
- Product diversification with market segment.